Privacy Policy

Last updated: April 2026

1. Who We Are

Eranos Limited ("Eranos", "we", "us", "our") is a company registered in England and Wales (Company No. 16238960), with our registered office at 63 Kempshott Road, London, SW16 5LJ.

We are the data controller for the personal data collected through this website. We are registered with the Information Commissioner's Office (ICO) under registration number ZC114110.

If you have any questions about how we handle your data, please contact us at: hello@eranos.co.uk

2. What Data We Collect

When you use the contact form on our website, we collect:

  • Your name
  • Your email address
  • Your role or business type (if provided)
  • The content of your message

We do not collect any data automatically through cookies, analytics tools, or tracking technologies beyond those strictly necessary for the website to function.

3. How We Use Your Data

We use the information you provide solely to:

  • Respond to your enquiry
  • Assess whether and how we may be able to work together
  • Maintain a record of our communications with you

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests — to respond to business enquiries and manage potential client relationships
  • Consent — where you have voluntarily submitted information to us via the contact form

5. How Long We Keep Your Data

We retain your contact information and correspondence for up to 3 years from the date of last contact, unless a longer period is required by law or you ask us to delete it sooner.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Erase your data (the "right to be forgotten")
  • Restrict how we process your data
  • Object to processing based on legitimate interests
  • Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@eranos.co.uk. We will respond within 30 days.

7. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

8. Anonymised and aggregated data

Where you use the Eranos Platform or any other Eranos product or technical service, we may create anonymised and aggregated derivatives of your data for the purposes of product development, industry benchmarking, and research. No individual or company can be identified from these derivatives. They are not personal data and are not subject to the retention and deletion obligations that apply to your identifiable data. Further detail is set out in our Terms and Conditions of Business, Clause 13.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.